I would like to share another tip this month: Let callers know if you’re full.
Update your voicemail greeting to notify callers that you’re not taking new clients (unless you keep a waiting or cancellation list).
You may feel it sounds snobby.
However, you’re doing yourself and the caller a favor. If you’re not taking new clients, you’re likely not returning calls in a timely manner.
It will help you save time and have fewer calls to return.
You also help the caller by setting his/her expectations right away. Without this message, a caller may be waiting anxiously for your callback only to be informed that there are no appointments.
Good luck,
Mrs. Elana Robinson
